Effective English Communication Course

How To Master Effective Verbal English Communication Skills?

Duration: 1 day (7 hours) 10am to 6pm

Course Content
Have you ever had the experience where after a meeting with the boss or a colleague, you wished you had handled the situation more effectively?

If truth be told, we all have.

This one-day English communication course equips you with strategies, skills, techniques, tips and tools to have fewer regrets about how you handled interviewers, bosses, colleagues and members of the public. There will be fewer times when you are lost for words, speechless or tongue-tied.

Course Objectives

• Improve the English communication outcomes you want to achieve
  Capitalise on your strengths and minimise weaknesses
• Appreciate different communication styles and use the most effective style in each situation
• Identify the barriers and pitfalls of communication, and develop ways to skirt around them
• Capitalise on listening as a springboard to ask the right questions
• Develop appropriate paraverbal and nonverbal communication skills

Course Outline

1. How to maximise the English communication process and overcome barriers to communication

2. Reality check – assessing how effective your current communication skills are and how to use different communication styles for different situations.

3. Strategies for breaking the ice to keep the communication flowing and making body language and proper tone work

4. Use pausing, pace and pronunciation for greater impact with adopting and mirror the language of others.

5. How to use formal and informal language where appropriate

6. Use the subtleties of language for greater impact

7. Adopt alternative easy to understand communication styles

Methodology
Experiential learning, case studies, class discussions, self-assessment, reflection and action plan.

This course is for
Public Sector and Private Sector – applicable to all working adults

Singaporeans age of 25 yrs old and above Eligible to claim SkillsFuture Credit for this 1-day course

Effective English Communication Skills 1-Day Course schedule

Batch ID	Course	Start Date	Date & Time	Fee / Student
D112302 Fri	Effective Communication 1-Day course	23 Feb	Fri 10am to 6pm	$340
D112402 Sat	Effective Communication 1-Day course	24 Feb	Sat 10am to 6pm	$340
D111603 Fri	Effective Communication 1-Day course	16 Mar	Fri 10am to 6pm	$340
D111703 Sat	Effective Communication 1-Day course	17 Mar	Sat 10am to 6pm	$340
D112704 Fri	Effective Communication 1-Day course	27 Apr	Fri 10am to 6pm	$340
D112804 Sat	Effective Communication 1-Day course	28 Apr	Sat 10am to 6pm	$340
D112505 Fri	Effective Communication 1-Day course	25 May	Fri 10am to 6pm	$340
D112605 Sat	Effective Communication 1-Day course	26 May	Sat 10am to 6pm	$340
D112906 Fri	Effective Communication 1-Day course	29 Jun	Fri 10am to 6pm	$340
D113006 Sat	Effective Communication 1-Day course	30 Jun	Sat 10am to 6pm	$340

Our Course Trainers

Susan McKenzie is a passionate English teacher, fluent in British English, American English and International English. Susan is experienced in teaching IELTS, TOEFL, and conversational and business English for adults. This includes business writing, presentation skills and corporate training. Susan is also an experienced children’s teacher from pre-reading to reading, and from kindergarten to primary and secondary school including creative writing, and preparation for the PSLE, ‘O’ and ‘A’ levels.

Susan’s English credentials include having been a book author, a book editor and sub-editor of the Tatler group of publications. Holder of law degrees with specialisation in practical business law, Susan is a London and Singapore-trained lawyer and English teacher who has worked at the British Council, the British High Commission and the British Railways Board.

Susan encourages participation, promoting confident usage of newly-acquired knowledge. Susan shares experience, wisdom and practical insights including leadership, high-performance teamwork, personal development, business development and management.

Sam Kunalen comes from a high-level English-speaking family. He underwent English-teacher training with a Ministry of Education English trainer and taught English for around two years at the language branch of the Ministry of Defence. He conducts interactive sessions where students are able to immediately use the type of English they want to express.

Sam is a London-trained barrister and an advocate and solicitor of the Supreme Court of Singapore. Holder of LLB(Honours) and LLM(Distinction) degrees from the University of London, he has extensively taught commercial law subjects and co-authored books on company law and the English legal system.

Sam is also a member of the committee to develop facility management with the Green Building Council of Singapore and the Building Construction Authority. He conducts drafting contractual clauses classes for facility managers.